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Patient Testimonials

Experience RRC through others...

MRI and PET of Reston

I am writing to tell you of the outstanding experience I had at MRI of Reston. This is nothing new; over the years I have been fortunate to have had top-notch treatment and courtesy from all the staff. Your technologist showed a true caring quality, just a little extra 'TLC that was so natural, this was the most cared for I have ever felt!

In summary, there is a magic at your Reston
facility...

To an MRI tech:

Thank you so much for your kindness during my MRI visit. You made the experience so much better, and I came away from the exam feeling uplifted about people in general. I really appreciate how much care you put into your work.

Thank you.

Fair Oaks Imaging

Dear Dr. Cassar,

In January I came into the center for a routine chest x-ray. You thought you saw something out of place so you asked Dr. Mattes to order a CT scan (you even called her on her cell to follow up). As a result, a carcinoid tumor was discovered in my right lung. I had it removed two weeks ago with a clean pathology report (thank God). I attribute the discovery of the tumor to Dr. Mattes' sharp intuition and your skillful reading of the x-ray.

Thank you very for caring enough to follow up and facilitate the necessary steps to deal with the tumor. Apparently it was slow growing and had been there a while. I also thank you for your professionalism, skill and tenacity in my case.

Sincerely,
S. M.  

Please be aware of the fact that your front desk staff have been exceptionally helpful, passionate and caring. They have helped me on several occasions and have gone out of their way to help me. I appreciate their hard work.

The technicians at Fair Oaks have always been professional. This visit, I experienced remarkably improved efficiency. Thank you for respecting the time of the patients, and the waiting room in the back is a welcomed addition.

I have had several horrific radiological experiences in the past and was terrified when I went to your office yesterday for a mammogram. Absolutely EVERYONE [at FOIC], from the woman who made the appointment, to the receptionists and the techs, could not have been more warm, kind and seemingly fully devoted to putting me at ease. The technologist is to be especially commended for her patience and wonderful attitude. As a result, my appointment was not the least bit frightening or even clinical. I truly felt comfortable and my entire experience was a good one.

I just wanted to say thank you from my husband and myself.  I really thank the ladies at the front desk for keeping me calm.  Ms. Leslie, I thank you for talking and laughing with me.  Dr. Grimm for making feel better before you started the process.  Again, thank you and god bless you.

-Francesca

Thank you all so much for taking good care of my good friend who was recently diagnosed with Lymphoma. So much has happened in a short time and your kindness and generosity has made it a little easier. Thank you Dr. Grimm, Lisa, Melissa, Jessica, Camille, Clayton and the rest of the great staff at Fair Oaks Imaging Center. Please continue doing the great work you do.

Sincerely,
Jason  

Loudoun Imaging Center - Ashburn

To the the Staff at Loudoun Imaging Center,

My name is Sheila. On October 15th I had three test done at your center. I would like to thank the following employees:

- Jorie (at the front desk)
- Jenn (ultrasound test)
- Lisa (Dexa Scan)
- Chrystal (Mammogram)

Before coming in for the tests I had some "anxiety" about having all three tests done at one time. Everyone made me feel comfortable and relaxed.

Each and every one of you is truly an asset to your company.

I had my mammo done in your office today and had a different experience. Your technician performed the study and I walked out after a painless and comforting exam. I now have a new perspective on mammograms and do not feel the fear before my exam. Your tech knows her job and does it right!

I want to say thank you so very much for your staff that helped me today... I am so, so grateful for your staff and no doubt that they are doing a great service.